Shipping policy
Last Updated: November 1, 2026
At Caralora, we want shopping with us to feel effortless, and that includes knowing exactly how and when your order will arrive. Every order shipped within the United States ships free.
Shipping Locations
This Shipping Policy covers orders delivered within the United States.
Delivery Times
- Order Cutoff Time: 12:00 PM (MST). Orders placed after the cutoff are processed the next business day, which may add one day to your delivery estimate.
- Order Handling Time: 1–2 business days (Monday–Friday). Once processed, your order is handed to one of our trusted carriers.
- Transit Time: 6–8 business days (Monday–Friday).
- Estimated Delivery Time: 7–10 business days in total.
Delivery times are estimates and may vary due to factors outside our control.
Carrier Services
We work with reliable carriers to deliver orders across the United States, including USPS, UPS, and FedEx.
Shipping Costs
- Free Shipping: Every order within the United States qualifies for free shipping, with no minimum order required.
Delivery Issues
If your delivery is delayed, lost, or arrives with a problem, please contact our customer service team right away. We will work with you and the carrier to make sure your order reaches you safely.
Tracking Your Order
As soon as your order ships, you will receive an email confirmation with your tracking number. You can follow your shipment anytime on our Order Tracking Page.
Changes to This Policy
We may update this Shipping Policy at any time. Changes will appear on this page with a revised Last Updated date, so we encourage you to check back from time to time. Continued use of our website after changes are posted means you accept the updated policy.
Questions? Visit our FAQ page or contact our customer support team.
Contact Information
Store Address: 348 West 10th Avenue, Mesa Arizona 85210, United States
Store Email: info@caralora.com
Store Phone: +12792797068
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (MST)
We do our best to reply to your email within 1–2 business days.